Ticketing Technology 

Platinium Group provides organizers of major events (sports, festivals, international trade fairs), a global ticketing solution adapted to their needs, allowing for optimized management of attendance and associated revenues

Powerful, fine-tuned & simple to use

Flexible & Powerful Tools

  • Dedicated Front and Back Office to manage your stock and sales.
  • Full white-label ticket shop with dynamic integration to your website.
  • Multi-lingual content and multi-currency pricing.
  • Wide range of payment methods and local payment cards support.
  • Advanced management of invitations, hospitality, VIPs, partners, etc.
  • Support from our dedicated teams to complement the expertise of event promoters.
  • Powerful statistical tools for rapid decision-making
  • Resale platform (second market)

Marketing Services

Platinium Group prides itself in providing curated marketing solutions that help bring event organisers closer to their customers. We specialise in a powerful combination of ticketing software, digital marketing services and best-in-class integrated tools that bring benefits for the organiser and the final customer.

Marketing Planning

Multi-channel marketing plan based on customer needs

Campaign Execution

Cross channel campaign set up and optimisation covering the entire customer journey

Performance & Insight

Performance channels optimised through machine learning

Automated performance dashboard 

Customer analysis and behaviour modelling

Strategic Consulting

Channel, Pricing & Product optimisation

CRM INFRASTRUCTURE: THE VIRTUOUS CYCLE

We help organisations to transform visitors into customers and to make them become fans.
Through differentiated activity by segment, our CRM programs will aim at moving customers up the value ladder steadily increasing € per customer (>LTV) thanks to better engagement. 
It is about providing organisations access to the right platform, a high level of expertise and automation, combined with the execution power to successfully implement their strategy.

Data integration

Multi-channel marketing plan based on customer needs

Audience Management

Ability to differentiate contact strategy

Ability to create audiences “on the fly”, load external segments to drive differentiation e.g. high value, likelihood to upgrade

International audiences management

Automation

Multi-channel marketing plan based on customer needs

Integrated Services 

Platinium Group also offers a range of additional services focused on driving results.

Shipping and
logistic services

International
customer care

Hospitality &
experiences

Merchandising

3D seating
map

B2B
portals

Distribution
networks

Booking protection
solution

Reseller
platforms 

Cashless

Access control

Queue Management System

On-site Services 

Event management & Fulfilment services

Our on-site management service provides dedicated staff and support for:

Event management planning & execution
On-site sales ticket management
Access control for single or multiple event sessions.
Dedicated trained staff

Want to see what we can do for your event?

Contact US NOW