Ticketing Technology
Platinium Group provides organizers of major events (sports, festivals, international trade fairs), a global ticketing solution adapted to their needs, allowing for optimized management of attendance and associated revenues
Powerful, fine-tuned & simple to use
Flexible & Powerful Tools
- Dedicated Front and Back Office to manage your stock and sales.
- Full white-label ticket shop with dynamic integration to your website.
- Multi-lingual content and multi-currency pricing.
- Wide range of payment methods and local payment cards support.
- Advanced management of invitations, hospitality, VIPs, partners, etc.
- Support from our dedicated teams to complement the expertise of event promoters.
- Powerful statistical tools for rapid decision-making
- Resale platform (second market)
Marketing Services
Platinium Group prides itself in providing curated marketing solutions that help bring event organisers closer to their customers. We specialise in a powerful combination of ticketing software, digital marketing services and best-in-class integrated tools that bring benefits for the organiser and the final customer.
Marketing Planning
Multi-channel marketing plan based on customer needs
Campaign Execution
Cross channel campaign set up and optimisation covering the entire customer journey
Performance & Insight
Performance channels optimised through machine learning
Automated performance dashboard
Customer analysis and behaviour modelling
Strategic Consulting
Channel, Pricing & Product optimisation
CRM INFRASTRUCTURE: THE VIRTUOUS CYCLE
We help organisations to transform visitors into customers and to make them become fans.
Through differentiated activity by segment, our CRM programs will aim at moving customers up the value ladder steadily increasing € per customer (>LTV) thanks to better engagement.
It is about providing organisations access to the right platform, a high level of expertise and automation, combined with the execution power to successfully implement their strategy.
Data integration
Multi-channel marketing plan based on customer needs
Audience Management
Ability to differentiate contact strategy
Ability to create audiences “on the fly”, load external segments to drive differentiation e.g. high value, likelihood to upgrade
International audiences management
Automation
Multi-channel marketing plan based on customer needs
Integrated Services
Platinium Group also offers a range of additional services focused on driving results.
Shipping and
logistic services
International
customer care
Hospitality &
experiences
Merchandising
3D seating
map
B2B
portals
Distribution
networks
Booking protection
solution
Reseller
platforms
Cashless
Access control
Queue Management System
On-site Services
Event management & Fulfilment services
Our on-site management service provides dedicated staff and support for:
Event management planning & execution
On-site sales ticket management
Access control for single or multiple event sessions.
Dedicated trained staff