Ticketing Technology: Powerful, fine-tuned & simple to use

Our solutions mend to your business no matter the type of event you’re hosting

Flexible & Powerful Tools

  • Dedicated Front and Back Office to manage your stock and sales.
  • Full white-label ticket shop with dynamic integration to your website.
  • Multi-lingual content and multi-currency pricing.
  • Wide range of payment methods and local payment cards support.

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Powerful tools

Marketing Services: A well-rounded Agency that works for you

We cover a wide range of marketing services to deliver meaningful results on your own terms

At Platinium Group we believe success is a journey and not a destination, therefore we put our resources to work for you in every interaction that drives value for your business. Our experience and know-how allow us to help you in the acquisition of new clients and retention of existing ones. We offer tailored programs in areas like Search Marketing, Email Marketing, Affiliation, Content and Media Management. We enable event organisers to build meaningful relationships with their customers by delivering programs that communicate the right message at the right time to the right audience. We understand that having the right technology to sell your tickets online is the first step towards delivering a successful event, this is why we ensure our clients have the right strategies in place to meet their objectives.

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We offer a unique blend of digital marketing services and ticketing software solutions to help event organisers deliver a jaw-dropping value proposition that sets them apart from the competition.
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CRM: Take Customer Relationship Management to a different level

The key to a rewarding experience lies in a holistic view of the customer and every stage of the customer journey.

CRM tools

Manage customer interactions with the best service

Our CRM solutions have been designed to support the end customer throughout the entire purchase process to ensure every expectation is met and the right mix of communication channels are used.
  • Multi language customer service support by phone, email and chat
  • Tools to effectively manage and customise customer touch points
  • Timely and relevant triggered communication for each customer
  • Advanced customer segmentation and data management
  • Intuitive data dashboards to monitor and understand trends

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On-site management: Online or On-site, we are there!

Our services go beyond the online experience and our offering extends to supporting event organisers on-site.

PG provides solutions to support on-site services, which consists of on-site sales, solutions for ticket issuing as well as technical capabilities for access control. Our on-site service is used by major names of the Sports industry such as the Mutua Madrid ATP 1000 Open, which hosts more than 330.000 spectators each year. We provide full on-site sales management and access control for any type of event.

We offer dedicated staff on-site and our services allow event organisers minimise operational hassle and costs while delivering a high level of service and accountability throughout the life of the event. We cover:

  • Event management planning & execution
  • IT solutions, including on-site sales & database management
  • Ticket management
  • Dedicated trained Staff
  • Access control for single or multiple event sessions

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Add-ons: Added value services that drive incremental results.

We take the burden of managing your event off your shoulders. Our Add-ons are key enablers of performance.

We cover a wide range of products and services

  • Cash-in Funds with exclusive rates
  • Cancelation Insurance
  • Distribution Networks
  • Shipping and logistic services

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Add-ons

References: Word of mouth is the best ad

Our customers say it all and their continued business is testimonial to the work we do at Platinium Group.

Monza Circuit

Monza Circuit

The 137,000 capacity Autodromo Nazionale Monza is a race track located near the city of Monza, north of Milan, in Italy. The circuit’s biggest event is the Formula One Italian Grand Prix, which has been hosted there since the sport’s inception.

Mutua Madrid

Mutua Madrid ATP 1000 Open

Played since 2002, the Madrid Open moved to the clay courts of the Caja Magica in 2009 and is one of the key fixtures of the Tennis World. Constituting a mandatory Masters 1000 of the calendar, the world’s best male and female players are required to enter with tennis fans from around the world attending the event the first week in May.

Yas Marina Circuit

Yas Marina Circuit

The Yas Marina Circuit is the venue for the Abu Dhabi Grand Prix, which is one of the most popular races of the F1 Calendar. More than just one of the world’s most advanced Grand Prix venues, Yas Marina Circuit is inspired by the culture and values of the United Arab Emirates and its capital, Abu Dhabi.

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