Permanent Contract / Located in Barcelona or Monaco

Welcome to Platinium Group – one of the fastest growing companies in the ticketing industry. We offer world-class solutions to B2B clients and outstanding sport experiences to consumers all over the world for events in Formula One, MotoGP, Tennis, Motocross and Rugby.

We operate out of offices in Monaco, Barcelona, Milan, Paris, and Shanghai and our mission is to help our clients succeed by maximizing the results of each event and provide the best product experience for consumers.

Our cutting-edge solutions provide ticketing, CRM, logistics and digital marketing services to many Event Organizers around the world. We also focus on providing first-class experiences to sport fans through our own Brands – Gootickets.com & Gpexperiences.com

PG is always looking for smart engaged people who think different and want to change the world! We hire a multitude of profiles and personalities in the numerous fields we operate in and truly value the importance of team work. Dynamism and creativity fuel our growth and passion.

Job Overview

Within our international IT team (located in Monaco, Barcelona, Paris and Lviv), your mission is to design and develop CRM Solution of our Information System.  You are responsible for driving the CRM project for Platinium Group.

You are responsible for developing innovative solutions, making the best use of the latest technology in your field and providing technical guidance to team members, thus making a deep impact in the development of our white-label SaaS ticketing solutions.

As such, you will analyze the current situation and also taking into account the strategic vision of the company, you will define the approach and the roadmap that will enable PG to deliver a world class technology and ensure that our solutions push further the quality standard of the Ticketing and CRM industries.

Not afraid to dig in the code and solve problems, you join an outstanding team in order to create value to our products and adapt our cutting-edge ticketing technology to our B2B clients’ requirements.

Responsibilities

  • As a Senior Engineering Manager, you drive the CRM solution project for PG
  • Work in close relationship with the Chief Marketing Officer on the implementation of the data and CRM component of our Information System
  • Review and optimize data flows between PG and external partners such as Salesforce
  • Review and enrich our data capture approach in order to enrich the data for further personalization or to trigger more activities based on events
  • Achieve a healthy balance of innovation, support and maintenance and make PG’s technology a world class reference in the data and CRM
  • Apply your expertise to Platinium Group’s challenging context and make appropriate evolution proposal
  • Work closely related to the Deputy Head of IT and Engineering Managers of other areas, in defining the IT strategy to reflect the PG strategy
  • Work within an Agile environment and with a DevOps approach

Qualities and Skills

  • Knowledge of databases: popular RDBMS and NoSQL solutions, SQL language
  • Customer data management background
  • Agile methodology adept
  • Human and technical leadership
  • Passionate about technology and how it can change users’ life
  • Eager to make an impact
  • Excellent communication skills
  • Fluent in English and/or French

Technology stack that you will find at PLATINIUM GROUP

We expect you to challenge some of them and bring in new ideas and implement new technologies.

  • Customer data management background
  • Knowledge of databases: popular RDBMS and NoSQL solutions, SQL language
  • Technologies: PHP7, MySQL
  • Data flows and data capture management based on GTM/GA
  • Project Management: Jira, Confluence

Qualities and Skills

  • Human and technical leadership
  • Passionate about technology and how it can change users’ life
  • Eager to make an impact
  • Excellent communication skills
  • Fluent in English and/or French

Our offer

A competitive salary within a successful international and growing e-commerce company that offers you the possibility to escalating careers via commitment and creativity. You will join a passionate, dynamic and results driven team (20 nationalities) based in Monaco or in Barcelona.

Job details:

  • Department: IT
  • Job type: Full-time – Permanent
  • Job Localization:  Monaco or Barcelona

 

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